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Shipping and Refund Policy


SHIPPING POLICY

As a result of differing regulations and policies within every state, this unfortunately limits the amount of wine and liquor able to enter certain states without permits and/or licenses. By placing an order through Marketview Liquor, you are acknowledging all applicable state and federal laws and regulations.

Shipping orders typically take 1-3 business days to process and ship. Events such as Holidays and extreme weather conditions may increase this time. Please contact us with any further questions regarding the time frame of your order.

In the event of an out-of-stock item or if we are unable to fill your order, we will contact you as soon as possible. If specified at check-out, we will also contact you regarding vintage changes within your order. We will not substitute a product without your permission.

After your order is shipped, you will receive an email with your tracking number. If there are any address changes on your order, please be sure to contact us. Once the shipping label is created on your order, all cancellations may incur a 15% restocking fee.

Marketview Liquor does not provide shipping services but uses third party carriers to ship orders on the customer’s behalf. Once a shipping order is placed, a third-party carrier is contacted and your package is picked up by them at our facility in Rochester, NY. All shipping costs are to be made by the customer including and not limited to insurance placed on the package(s).

An adult atleast the age of 21 is required to sign for the package to complete delivery. Any note requesting the package to be left without a signature will not be honored. Marketview Liquor’s third-party carriers do not allow us to control the specified time of day that delivery is attempted. Carriers will attempt to deliver to the specified address three times. If the package is not accepted and signed for, or the package is refused, you may be charge an additional fee for the return.

**Residents in Hawaii and Alaska are not eligible to receive free shipping on Weekly Specials.**

RETURN & REFUND POLICY

If you receive bottles that are corked or flawed (undamaged), please contact Customer Service within 30 days of your order at 888-427-2480 ext 1 or send an email here. Customer Service is available Monday thru Friday from 9am-4:30pm EST. We will exchange any corked or flawed (undamaged) products or provide a refund.

If your package is damaged in transit, we will either re-ship you a new package at no additional charge (standard ground shipping) or credit your purchase back in full.

If you are having any additional problems with your delivery (received a partially damaged shipment, didn't receive your shipment, etc.) please contact us within 30 days of purchase and we will either re-ship you a new package/missing bottles at no additional charge (standard ground shipping) or credit your purchase back in full.

SHIPPING DETAILS

We can ship wine to 44 states and spirits to 16 states throughout the U.S. Please see below for eligible states, transit times, and rates. All rates listed are for ground shipments. If you would like to request an additional service other than Ground , please contact us at 888-427-2480 ext 1.

WINE
Ground Rates (Less than 250ml)
State 24 bottles
NY $24.00
DE, MD, PA $29.00
CT, DC, IN, ME, NC, NH, OH, RI, VA, VT, WV $29.00
FL, IA, IL, KY, MI, MN, MO, SC, TN, WI $33.00
GA, KS, LA, NE, ND, OK $33.00
CO, MT, NM, WY $45.00
AZ, CA, ID, NV, OR, WA, TX $45.00
AK, HI $200.00
 
Ground Rates (250ml to 1 Liter)
State 1 bottle 2 3 4 5 6 7 8 9 10 11 12
NY $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $21.00 $21.00 $21.00 $23.00 $23.00 $23.00
DE, MD, PA $21.00 $21.00 $21.00 $21.00 $21.00 $21.00 $27.00 $27.00 $27.00 $30.00 $30.00 $30.00
CT, DC, IN, ME, NC, NH, OH, RI, VA, VT, WV $21.00 $21.00 $21.00 $21.00 $21.00 $21.00 $27.00 $27.00 $27.00 $30.00 $30.00 $30.00
FL, IA, IL, KY, MI, MN, MO, SC, TN, WI $25.00 $25.00 $25.00 $25.00 $25.00 $25.00 $29.00 $29.00 $29.00 $33.00 $33.00 $33.00
GA, KS, LA, NE, ND, OK $25.00 $25.00 $25.00 $25.00 $25.00 $25.00 $29.00 $29.00 $29.00 $33.00 $33.00 $33.00
CO, MT, NM, WY $28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $43.00 $43.00 $43.00 $44.00 $44.00 $44.00
AZ, CA, ID, NV, OR, WA, TX $28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $43.00 $43.00 $43.00 $45.00 $45.00 $45.00
AK, HI $170.00 $170.00 $170.00 $170.00 $170.00 $170.00 $190.00 $190.00 $190.00 $200.00 $200.00 $200.00
 
Ground Rates (1.5L-3.0L)
State1 bottle23456
NY $17.00 $21.00 $29.00 $30.00 $30.00 $30.00
DE, MD, PA $20.00 $23.00 $30.00 $32.00 $33.00 $34.00
CT, DC, IN, ME, NC, NH, OH, RI, VA, VT, WV $20.00 $23.00 $30.00 $32.00 $33.00 $34.00
FL, IA, IL, KY, MI, MN, MO, SC, TN, WI $21.00 $23.00 $37.00 $37.00 $37.00 $40.00
GA, KS, LA, NE, ND, OK $21.00 $23.00 $37.00 $37.00 $37.00 $40.00
CO, MT, NM, WY $24.00 $30.00 $43.00 $45.00 $47.00 $50.00
AZ, CA, ID, NV, OR, WA, TX $24.00 $30.00 $43.00 $45.00 $47.00 $50.00
AK, HI $170.00 $170.00 $180.00 $180.00 $200.00 $200.00
 

Wine Transit Map

Shipping Time Map
SPIRITS
Ground Rates (Less than 250ml)
State 24 bottles
NY $24.00
MD, PA $29.00
DC, NH, VA $29.00
KY, MI $33.00
NE, ND $33.00
AZ, CA, OR, WA $45.00
AK, HI $200.00
 
Ground Rates (250ml to 1 Liter)
State 1 bottle 2 3 4 5 6 7 8 9 10 11 12
NY $19.00 $19.00 $19.00 $19.00 $19.00 $19.00 $21.00 $21.00 $21.00 $23.00 $23.00 $23.00
MD, PA $21.00 $21.00 $21.00 $21.00 $21.00 $21.00 $27.00 $27.00 $27.00 $30.00 $30.00 $30.00
DC, NH, VA $21.00 $21.00 $21.00 $21.00 $21.00 $21.00 $27.00 $27.00 $27.00 $30.00 $30.00 $30.00
KY, MI $25.00 $25.00 $25.00 $25.00 $25.00 $25.00 $29.00 $29.00 $29.00 $33.00 $33.00 $33.00
NE, ND $25.00 $25.00 $25.00 $25.00 $25.00 $25.00 $29.00 $29.00 $29.00 $33.00 $33.00 $33.00
AZ, CA, OR, WA $28.00 $28.00 $28.00 $28.00 $28.00 $28.00 $43.00 $43.00 $43.00 $45.00 $45.00 $45.00
AK, HI $170.00 $170.00 $170.00 $170.00 $170.00 $170.00 $190.00 $190.00 $190.00 $200.00 $200.00 $200.00
 
Ground Rates (1.75L)
State1 bottle23456
NY $17.00 $21.00 $29.00 $30.00 $30.00 $30.00
MD, PA $20.00 $23.00 $30.00 $32.00 $33.00 $34.00
DC, NH, VA $20.00 $23.00 $30.00 $32.00 $33.00 $34.00
KY, MI $21.00 $23.00 $37.00 $37.00 $37.00 $40.00
NE, ND $21.00 $23.00 $37.00 $37.00 $37.00 $40.00
AZ, CA, OR, WA $24.00 $30.00 $43.00 $45.00 $47.00 $50.00
AK, HI $170.00 $170.00 $180.00 $180.00 $200.00 $200.00
 

Spirit Transit Map

Shipping Time Map